A seperate Waterstone Site:

To review the latest Waterstone v. Harris civil suit click on:

http://waterstoneresortsllc.blogspot.com/


Regular readers of this blog are aware that an owner at NCC has sued both the BOD and Waterstone. Now there is a second civil suit in Bay County Court, this time Waterstone has filed against the same owner, complaining that said owner is hurting their corporate image.

This is difficult to do as the firm is now being sued by 2 other firms for not paying their bills, this over and above the owners suit, they have 4 liens against them for over $118,000 in unpaid sales and use taxes owed to the State of Florida, they are poorly rated by the BBB, various realty message boards have damaging comments about how bad they are and as of last week were so behind with their quarterly assessments on their 4 condos at NCC that they may have liens filed against them in just a few more days.

Here is a sample of what has already been filed by Waterstone.

Their application asks for a temporary injunction, permanent injunction and final judgment prohibiting the Defendant as follows:

a. further slandering, defaming or even naming the Plaintiff Waterstone Resorts LLC on any blog site, website or any other media outlet and avenue, rather it be his personal blog or website or any other blog or website;

b. order the Defendant to disable any and all blogs and websites operated by the Defendant;

c. to provide a list to the Court of all parties the Defendant contacted by email, phone or any other form of communication in relation to Plaintiff Waterstone Resorts LLC.

In addition to asking for injunctive relief, damages unspecified they also demand a 'public apology'. The whole thing runs about 40 pages, but only 7 are the actual text.

Waterstone's HQ is now in the Calypso in PCB

Throwing Stones at Waterstone

You can find this article at the local blog site:
http://pcbdaily.com/?p=3249 If you have already seen this on that site just skip down to read other posts.
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Throwing Stones at Waterstone
Written by Jason Koertge

Last Updated: January 12, 2009

Waterstone Resorts and Vacation Homes offer vacation rentals all over the state of Florida. On Panama City Beach they claim to manage properties from ten different resorts. The company’s website is full of glowing reviews and recommendations but if someone just scratches the Google search service a little, they will find numerous negative claims about Waterstone. If that is not enough a check of their status with the Better Business Bureau (BBB) finds a C- rating due to a series of unresolved complaints. On a Waterstone blog website there is evidence that the BBB has given them an unsatisfactory rating, but this has not been discovered in any BBB materials as of yet.

“Waterstone Sucks,” seems to be the ringing sentiment of many current and past clients of the company found on blog websites all over the internet.

Jim Pitts, an owner at Calypso Resorts and Towers that used Waterstone, stated that he inspected his unit three times last year and each time the unit was filthy.
“The carpet was so dirty it had to be replaced,” Pitts said. “There was filth everywhere. The walls were marked up, dust and dirt caked on baseboards, light bulbs and even the toaster was dirty.”

Pitts wrote a handwritten note and email to Waterstone stating that he no longer wanted them to manage his properties. His communications went ignored until he sent a certified letter sometime later demanding that tenants be removed from his property and that Waterstone cease any further management of his property.
Pitts also feels that the company is unethical and unfair in their fee structure and maintenance.

“They charge the owner for travel agent fees on top of their own (fees) and they charge the owner for ‘credit card’ use. They will charge the owner a minimum of $22.50 every time they so much as set foot in the unit to do anything,” Pitts said.

“They rip the owners off with the keyless entry crap and owners of Calypso units need to understand that these people are absolutely ruining our investments. They need to be removed from the premises.”

Bill Harris, another individual who has had dealings with Waterstone, has set up numerous blog websites for angered property owners to vent their passions about Waterstone. These can be found at: http://www.waterstonerealty.blogspot.com/,
http://www.calypsoresorttowers.blogspot.com/, http://www.nautiluscovesuit2008.blogspot.com/ and http://www.nautiluscondosrules.blogspot.com/ .

Harris claims that Waterstone owns four units at Nautilus Cove Condominiums and that the company is currently past due on their condo’s quarterly assessments. There is also evidence that the State of Florida has already four outstanding liens against the company for over $118,000. If the Nautilus Cove past due amounts were not paid by the end of ’08 then Waterstone will be facing new liens.

Waterstone seems to find them self in a public relation nightmare. When a company ignores claims from concerned clients, there are avenues that these clients can take to attack the company’s reputation. As of right now, a Google search of “Waterstone Panama City” brings up typical listings for the company. The company should be aware that as these blog websites attract new participants there could be a day, not far off, that one of these blog websites could be ranked by a search engine right underneath the Waterstone website or even above it.

If you have time, take a look at:

Waterstone at Calypso

I have a good number of blogs a few of them dealing with Waterstone, many of them have a direct click on link to a site where you can post about Waterstone http://pub19.bravenet.com/forum/1625886802. In checking today I found the below post which says better than I ever could just why Waterstone SUCKS - here it is FYI:
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Author Comment Jim Pitts
Jan 4, 09 - 5:36 PM

Waterstone Sucks- I am an owner at Calypso. I had my unit with Waterstone. I've never stayed in the unit myself, but did inspect it three times last year and each time it was dirty. The first two times, I informed the desk and asked that they have the unit re-cleaned. I never checked back to see if it was done.

In Nov I again inspected the unit, it was not just dirty. It was filthy!! The carpet was so dirty, it had to be replaced. There was filth everywhere. The walls were marked up, dust and dirt caked on baseboards, light bulbs. Even the toaster was dirty. I was so disgusted, I gave the Waterstone office a handwritten note right then and told them they were fired.

They did not acknowledge the note, I sent them an email and again they did not respond. Finally on Nov 11, I sent them a certified letter telling them they were no longer to rent my unit and if they had renters, to put them elsewhere. I then undertook the job of totally renewing the unit with new carpet, paint, etc. Not only are they the worst housekeepers I've ever seen, but they charge the owner for Travel Agent Fees on top of their own.

They charge the owner for "credit card" use. And, they will charge the owner a minimun of $22.50 everytime they so much as set foot in the unit to do anything, all the while charging the owner $35.00 a month for maintenance that is never covered or done. They rip the owners off with the keyless entry crap.

Owners of Calypso units, need to understand that these people are absolutely ruining our investments, and they need to be removed from the premises. Suck!!! You bet they SUCK!! And we as owners, need to find other managers and run these SUCKERS off the premises.

Jim Pitts